Shipping and Handling FB4U® attempts to ship your order as soon as we receive it. FB4U ships via Standard UPS Ground. If you prefer a different shipping method, such as UPS Second Day or Overnight service please let us know. Additional shipping charges will apply. Returns Morph®Bags FlightBags4U aims for complete customer satisfaction. If you are not completely satisfied with your purchase, return the product along with the sales receipt, to the place of purchase within ten days of purchase date. FB4U products are guaranteed for as long as you own it against manufacturer's defects in materials and/or workmanship. FB4U will repair or replace any products covered under warranty at FB4U's discretion. Any modifications or alterations to the returned product will null and void any stated warranty. Return any unsatisfactory bag along with the owner's name, address, telephone number, a brief description of the defect, and a copy of your original sales slip, along with $10.00 to cover postage and handling to: FlightBags4U 30 Pleasant Street Needham MA 02492-2906